DEPOSITS and FINAL PAYMENTS
All deposits are deducted from final payments and are not an additional charge. All Just Cruises deposits are NON REFUNDABLE from the time of payment and should be protected by travel insurance. The required deposits payable can vary. Please ensure the correct deposit as confirmed by your cruise consultant is paid when booking to guarantee your reservation. When making any payment for your booking you accept the terms and conditions for all passengers on your booking. Please read Terms and Conditions before making any payment.
Please note: All travel suppliers have strict cancellation and payment policies. Deposits and final payments must be received by 2 pm AEST of the due date specified in your invoice or their systems are very likely to auto cancel bookings if payment has not been received. If you are transferring funds from overseas (outside Australia), Just Cruises will not be liable for any bank fees associated with the transaction. In some cases it may be prudent to use a credit card. Check with your bank for the best method for you.
DIRECT DEPOSIT PAYMENTS
Please quote your Just Cruises Booking Number and Surname on the bank transaction and advise Just Cruises via email when you have completed your transaction. If we do not receive your booking details with the payment we do not know it is your payment and your booking could cancel. Payments made via Direct Deposit can take up to 3 business days to show in our bank account. Be mindful that weekends, public holidays and holiday periods like Easter and Christmas will delay your payment.
Bank Account Details
Account Number: 004006712
Account Name: Just Cruises Client Account
CREDIT CARDS PAYMENTS
This is our preferred method of payment.
For your security, Just Cruises uses a PCI Data Security Standard Compliant payment specialist – TravelPay- to process credit card payments.
Copy and paste this link into your browser address bar and follow the prompts to make your credit card payment. Click the link below
Please ensure you complete all fields and that you insert your Just Cruises booking number and surname as the Customer Reference, so we can identify your payment came from you.
Travel Pay will apply credit card surcharges when paying by credit card. The applicable surcharge will be automatically applied depending on the card type you use.
Mastercard – 1.2%
Visa – 1.4%
American Express – 1.8%
Diners Card – 2.5%
International Credit Cards (cards issued outside of Australia) – 3%
Please note: Savings and/or Debit Cards are not accepted.
Credit Card surcharges are non refundable.
Just Cruises and TravelPay reserves the right to increase, decrease or cease completely credit card fees at any time to include any changes to the RBA credit card reforms in conjunction with membership of the AFTA ACS protection for supplier insolvency credit card chargeback scheme.
PAYING BY CHEQUE
We do accept personal cheques, however please be advised that they need at least 5 business days to clear, so if you do prefer to pay by cheque, please ensure that you allow enough time for your cheque to arrive into our office and clear prior to your final payment deadline. Cheques are not accepted for deposits as these payments are due within 3 days of booking and it does not allow enough time for the cheque to arrive and to clear.
If you do make a payment by cheque make it payable to: Just Cruises Client Account
Post to –
PO Box 1176
Please include a note with your surname and booking number. We recommend it is posted to us using Express Post or similar so that you can track your payment.